Question 1

How does PortraitNova work?

Accepted Answer

PortraitNova uses advanced AI to transform your casual photos into professional headshots. Simply upload a photo, customize your clothing style and background, and our AI generates 1 professional headshot in approximately 60 seconds.

Question 2

What makes a good input photo?

Accepted Answer

Best results come from: clear, well-lit photos showing your face clearly, minimal backgrounds, no sunglasses or hats, good contrast, and at least 512x512px resolution. Selfies work perfectly!

Question 3

How long does it take to generate headshots?

Accepted Answer

The complete process takes about 60 seconds. The AI processes your image in about 5 seconds, with additional time for final optimization and delivery. You'll see real-time progress updates.

Question 4

How many headshots do I get per generation?

Accepted Answer

Each generation uses 1 image and produces 1 high-quality professional headshot. This focused approach lets you experiment with different clothing styles and backgrounds more efficiently.

Question 5

What are your pricing plans?

Accepted Answer

We offer two main plans: **Starter Plan** at $6.99 one-time for 9 images - perfect for job seekers and career changers, and **Professional Plan** at $19.99/month for 45 images - ideal for career coaches and frequent users. We also offer additional image packs: 3 Images ($2.49), 15 Images ($11.99), and 30 Images ($21.99). [View detailed pricing on our homepage](/#pricing).

Question 6

Do images expire?

Accepted Answer

Monthly images refresh each billing cycle and don't roll over. However, any additional image packs you purchase never expire and remain in your account indefinitely.

Question 7

Can I cancel anytime?

Accepted Answer

Yes, you can cancel your subscription anytime from your account settings. You'll retain access to your plan benefits until the end of your current billing period.

Question 8

Do you offer refunds?

Accepted Answer

We offer refunds for technical issues that prevent generation or billing errors. Successfully generated images are not eligible for refunds since the AI processing has been completed.

Question 9

Can I buy additional images?

Accepted Answer

Yes! You can purchase image packs anytime. These additional images never expire and stack with your monthly plan images.

Question 10

What file formats are supported?

Accepted Answer

We support JPG, PNG, and HEIC image formats. Maximum file size is 10MB. For best results, upload images with good lighting and clear facial features.

Question 11

Why did my generation fail?

Accepted Answer

Common causes include: poor image quality, face not clearly visible, inappropriate content, or temporary server load. Our system has a high success rate with automatic retries across multiple AI providers, though results aren't guaranteed and may vary.

Question 12

Can I regenerate if I don't like the results?

Accepted Answer

Yes! You can generate again using another image. Each generation produces a new professional headshot, so you can experiment with different clothing styles and backgrounds to find the result that works best for you.

Question 13

What quality can I expect from the images?

Accepted Answer

Generated headshots are typically suitable for professional use including LinkedIn profiles, resumes, business cards, and websites. AI results can vary based on input photo quality and individual facial features. The exact dimensions vary based on the optimal output for your image.

Question 14

Can I use the same photo multiple times?

Accepted Answer

Absolutely! You can generate multiple professional headshots from the same input photo. Each generation will produce different variations and styles.

Question 15

Are my photos secure?

Accepted Answer

Yes. All images are encrypted in transit and at rest using 256-bit SSL. Original photos are automatically deleted within 24 hours after processing. Generated images are stored securely in your account.

Question 16

Do you use my photos to train AI models?

Accepted Answer

No, we do not use your uploaded photos or generated images to train our AI models without explicit consent. Your privacy and image rights are fully protected.

Question 17

Can I delete my data?

Accepted Answer

Yes, you can delete your account and all associated data anytime from your account settings. This will permanently remove all generated images and account information.

Question 18

Who has access to my photos?

Accepted Answer

Only you have access to your generated headshots. Our AI processing is automated, and we maintain strict privacy controls with limited employee access for technical support only.

Question 19

Can I use the headshots commercially?

Accepted Answer

Yes! You own full commercial rights to all generated headshots. Use them for LinkedIn, business websites, marketing materials, resumes, or any other purpose without restrictions.

Question 20

Can I edit the generated images?

Accepted Answer

Absolutely! You can edit, crop, adjust colors, or modify the generated headshots as needed. You have complete ownership and editing rights.

Question 21

What if someone else uploads my photo?

Accepted Answer

Only upload photos of yourself or with explicit permission. If someone uploads your photo without consent, contact us immediately at support@portraitnova.app for removal.

Question 22

Can I share my headshots on social media?

Accepted Answer

Yes! Your generated headshots are perfect for social media profiles, especially LinkedIn. You own the full rights to use them anywhere professionally or personally.

Question 23

How does the AI create professional headshots?

Accepted Answer

Our AI analyzes your facial features and applies professional photography techniques including lighting, composition, and background optimization to create professional-quality results. Results may vary based on input photo quality and individual characteristics.

Question 24

How does single image generation work?

Accepted Answer

Our AI generates one professional headshot per generation, focusing all processing power on creating the best possible result. This allows you to experiment with different clothing styles and backgrounds more efficiently without burning through multiple variations.

Question 25

What if the AI doesn't capture my likeness well?

Accepted Answer

If you're not satisfied with the results, you can try generating again with the same or different input photo. Better lighting and image quality in your input photo typically improve results, though AI-generated images may not always match expectations.

Question 26

Does the AI work with all face types and ethnicities?

Accepted Answer

Yes! Our AI is trained to work effectively with diverse face types, ethnicities, ages, and features. We're committed to inclusive professional representation.

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